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Shipping
  • Orders are sent via UPS ground and are insured.
  • Priority overnight or second-day shipping is available at an additional cost
  • In the event an item is damaged in shipping, retain all original packing materials and notify UPS and Dragonfly Cycle Concepts Customer Service immediately.
Back orders
As our fairings and other products are individually made, we may at times experience a backlog of orders. If this is the case, you will be notified within 24 hours of your order that the item is back ordered, and you will be given an estimated time of shipment.

Confidentiality

All personal information, such as name, address, phone, e-mail and credit card information is kept strictly confidential.

If you have indicated that you wish to be on our mailing/e-mailing list, you may be contacted occasionally regarding upcoming promotions, new products, or other information relating to your interest in Dragonfly Cycle Concepts' products.

Photos of customers and/or their motorcycles will be used on the website and in promotional material only if a release agreement is signed.

Paint Matching & Striping

One and two-tone paint colors will be applied to match the make, model, year and original factory paint color(s). Keep in mind that fairing paint color will not match if paint on bike is faded.

Before we apply striping, we will contact you for color matching and design considerations.

Returns or Exchanges

Any item damaged in shipping or any item with manufacturing defects shall be replaced at no cost if returned in the original packaging. Please first call 206-818-5014 for a return authorization before returning any items.

Download our warranty form. (Requires Adobe Acrobat Reader.)

No item may be returned once it is installed or used for any length of time.

For items which are returned, but not found to be defective, there will be a 20% restocking fee (50% for custom-painted items) and shipping charges will be reversed and charged to customer's credit card.


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Dragonfly Cycle Concepts

18908 Hwy. 99, Lynnwood, WA 98036
Phone: 206-818-5014 Fax: 206-361-2589
Toll-free Order Line (USA only) 1-877-DRGNFLY (1-877-374-6359)
Email: info@dragonflycycleconcepts.com

Copyright © 2002 - , Dragonfly Cycle Concepts - All rights reserved

Website design, hosting and maintenance by New Tech Web, Inc.

The Harley-Davidson name, H-D, the Harley-Davidson shield logo, along with the product names Road King, Fat Boy, Heritage Softail, Softail Deluxe, Electra Glide, Road Glide, and Street Glide are all trademarks of Harley-Davidson, Inc. of Milwaukee, Wisconsin.